Dental Treatment and COVID-19

Following the announcement by the government on 28th May, we are incredibly pleased and excited to announce that we will be re-opening our practice soon!

At Dentalcare Group patient safety and comfort is of paramount importance, and we have spent the time during closure upgrading the clinic and introducing the following measures to keep our patients and staff SAFER than ever.

The clinic as you are aware has always been a very clean and safe environment. However, we have placed hand sanitisers at entry points, upgraded our PPE and redesigned the patient journey in line with social distancing.

We will be conducting pre-screening tests of patients which is likely to include taking your temperature on arrival.

We have had to cancel numerous appointments since the lockdown began 3 months ago and will initially be prioritising appointments for our existing patients who have had dental emergencies or appointments cancelled, in order of urgency. Please do not attend the clinic unless you have an appointment.

We thank you all for your patience during this difficult time and look forward to seeing you again soon!

We will be in touch as soon as we are ready to see you!

Emergency Dentist

at Dentalcare Swindon

What counts as a dental emergency in Swindon?

A dental emergency could be when you experience pain or trauma to your mouth, teeth or gums.

If you have any of the below, and you cannot get an appointment with us the same day, then please visit your local A & E department immediately.

  • Uncontrollable post-extraction bleeding
  • Rapidly increasing swelling around the throat or eye
  • Trauma confined to the dental arches

If you have any of the below then please get in touch to book an emergency dental appointment.

  • Severe facial and dental pain not controlled by over-the-counter medications
  • Soft tissue and dental acute infections (such as an abscess)

If you think you have a dental emergency, or you’re not sure if you have a dental emergency, then contact our receptionist for advice.

Getting an emergency dental appointment in Swindon

We know that a dental emergency can be frightening for the patient and for family and friends of the patient too so that’s why we aim to see any patient with a dental emergency within 24 hours of calling us. It is best to contact us as soon as you can, as appointments fill up quickly.

Outside of our usual opening times, we suggest that you contact NHS medical support on 111 for further advice and treatment.

If you are not registered at Dentalcare Swindon, we will do our best to get you an urgent appointment, but we cannot guarantee that it will be on the same day. If you’re not registered, there will be a charge for a dental emergency appointment.

Emergency Dentist

Book your appointment for Emergency Dentist

Advice for some common dental emergencies in Swindon

In a dental emergency, we recommend that you contact us as quickly as possible to arrange an emergency appointment.  Here is some advice for the more common dental emergencies:

Knocked-out tooth

Save any pieces of a knocked-out or chipped tooth and keep them in milk until you get to the emergency dentist. If you have most of the tooth, rinse it clean in water but do not remove any tissue fragments. If you’re able to put the tooth back into your gum, you will have more chance of saving it, if not, then keep the tooth it in milk until you get to your emergency dentist. Apply pressure to the site to control bleeding and a cold compress can help with any swelling. Don’t touch the root of the tooth, only handle the crown.


Prolonged toothache can be excruciating. Take painkillers to help manage the pain but be careful not to exceed the recommend dose. Ibuprofen can help with any swelling and rinsing your mouth with salty water can also ease the pain. Avoid food or drink which is very hot, cold, spicy or sweet.

Lost Fillings or Crowns

Where possible, save any lost fillings or crowns and take them with you to the emergency dentist.

Frequently asked questions about dental emergencies 

I have an abscess what do you recommend?

Take a painkiller to help relieve the pain but be careful not to exceed the recommended dose. Rinse your mouth in salty water as this can also help ease the pain.

My child has knocked out their baby tooth, what can I do?

Try to stop any bleeding by applying gentle pressure with a soft cloth. Save the baby tooth in milk but do not try to re-insert into your child’s gum. Give your child painkiller and be sure to follow the recommended dose.

The wires on my braces have broken, what can I do?

Try covering the wire with dental wax or a small piece of cotton wool until you can get to the practice. Book an emergency dental appointment to see us as soon as possible.